Bob is the owner of Orleans Coffee, and works with his staff on buying coffee from importers, roast profiles for coffees. He values working with customers to help them get the products and services they need to run their business. He occasionally travels to far-away lands to visit coffee farms and meet coffee growers and exporters. He is a two time past member of the Roasters Guild, a sub-group of the Specialty Coffee Association of America, an organization devoted to the continuing education of coffee roasters around the country and the world.
Joey is our office manager. He' takes most phone orders and downloads orders from the website and makes sure they get to the Production & Roasting Depts. He's a bright and cheery fellow, born and raised in Harahan. He's also the lead guitar player in his band.
As green coffee buyer, Jenny works with importers on procuring our specialty coffee, roasting samples and cupping them with Bob. She is grateful and appreciative to have the opportunity to travel to many origin countries. She considers it an honor to meet farmers, locals and exporters. She As general manager, she's like the rug in The Big Lebowski--she ties everything together.
Mark hails from the deep pine forest on the north shore of Lake Ponchartrain. He grew up hunting and found his love for coffee during those early morning hours. He has been with Orleans Coffee for 18 years and has been our production manager, office manager, service manager and is now both service manager and operations manager.
Kirk has been a team member of Orleans Coffee since 2006. He's been in the specialty industry since 2003. Kirk has done a lot for us over the years. From working in production, service, delivery to now heading up the sales department, we just can't get rid of this guy! If he's not in your shop talking about coffee, he's probably hanging out with his wife and daughter. Kirk has lived in New Orleans all of his life and doesn't plan on leaving any time soon. Don't worry, he'll turn off the light when he leaves.
Robbie started working for us in 2013. He's a key member of our service team. He likes three things: properly functioning and serviced coffee equipment, duck hunting and his beard.
Heather heads up our Production department, seeing to it that all invoices get processed and all orders get filled and shipped on time. She is also our in-house graphic artist and helps us get all custom private labels printed. She hails from Kenner and she's proud of that. She loves printers and now has a really big one to keep her busy.